Victoria Poku

Solution Engineer, Service Cloud & BOLDforce, Salesforce

Victoria is a Solution Engineer at Salesforce , working in the service cloud specialist team. The team's goal is to use their customer service expertise to become trusted advisors and highlight how Salesforce Service products can solve customer service challenges by demonstrating the art of the possible. In addition to her core role, she is the Co - President of BOLDforce UK, the Black Organisation for Leadership and Development, an employee resource led group. The team has a strong focus on elevating and celebrating Black Excellence and supporting charities such as Generating Genius, Urban Synergy, Football Beyond Borders and African Science Academy.